Calico Assure is there to give you and your family complete peace of mind.
You should know that we are always working to deliver the highest standards of telecare services 24 hours a day, 365 days a year.
We are accredited by the Telecare Services Association (TSA) – the non-profit industry which has developed the standards for telecare in partnership with Government and industry experts.
All our calls are recorded for quality monitoring and training requirements.
Currently, we are performing at the following levels:
- 99% of installations are completed within two working days
- 100% of repairs are completed within 10 days.