Current Lancashire COVID Alert Level: National Lockdown
Welcome to our dedicated Coronavirus page.
This is where you will find regular updates and advice on the coronavirus and our services, including information on the measures we are putting in place to protect our customers and colleagues.
Updated: 14th January 2021
The safety of our customers and colleagues is our number one priority.
In these unprecedented times, we are doing our very best to continue providing the most essential services to our customers in the safest way.
We have developed a number of risk assessments to support us in doing so, which can be found here.
Valley Street: Our Valley Street Community Centre in Burnley is currently closed to the public.
We know that the centre is an important part of our community and provides support for all residents, however, we are doing our very best to keep everyone safe and have to prioritise the health of everyone involved during these uncertain times.
Burnley Together: We’re working with the Council and partner agencies to help people access support. We want to bring together all the people who are helping our community to be safe in the most difficult times so that, if you aren’t sure who to turn to – we’ll know someone who can help. Call or email seven days a week firstname.lastname@example.org 01282 686 402
Evictions: We want to reassure tenants that no one will be evicted from their home as a result of COVID-19. As a not-for-profit organisation rooted in the community, we want to support residents who are facing a tough time because of the pandemic.
We will work with our customers on a case-by-case basis to agree the best solution to help with personal circumstances. We have Tenancy Sustainment Officers who can give benefits advice and can support customers to find out if they might qualify for any benefits.
As new information about coronavirus becomes available we’ll continue to update this page, so please keep checking back.
If you have read our additional pages and FAQs and have not found the answer to your question, please call us on 01282 686300.