We want you to enjoy where you live, so it is vital that you have the trust and confidence to report incidents of Anti-Social Behaviour (ASB), crime and nuisance as soon as possible.
We acknowledge how difficult it can be for people to come forward and take a stand. Therefore, support is available to protect complainants, victims and witnesses.
We aim to prevent incidents of ASB by assessing the level of risk associated with each tenancy. This often includes working with our partners, such as Burnley Borough Council, Lancashire County Council, Lancashire Constabulary, Social Services, Community Mental Health Teams and Lancashire Wellbeing Service.
Our staff will maintain regular contact with you and ensure that you are kept up to date with your case. A risk assessment will also be carried out.
A high number of vulnerable people live in our communities, so we have a responsibility to work with other agencies to help to keep them safe from harm.
We are fully committed to tackling ASB and helping to bring about the earliest possible resolution to issues that are brought to our attention.
You can report ASB by sending us our online form or by calling 01282 686300.
Below is a handy guide on what to do if you’re suffering with any of the following: