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Customer Survey – about your needs

Over the next few weeks, we’ll be carrying out a short survey to make sure we have the right information for our customers. This survey will be by email or by phone. To find out more click here.

Latest News

Posted on May 17, 2023

An update on Dovestone Gardens

Do you know we are doing monthly consultation groups We want to give you, our customersthe opportunity to feedback and share views on the development of Dovestone Gardens at Burnley General Hospital.

So far, we have consulted with customers on what makes a good care service’. There was a good discussion about the positive attributes needed in a carer including; knowledge, personality, skills and experience, recognising what an important role in someone’s life a carer has. This feedback is important to us and has been taken on board when creating the Syncora Care service, focusing on what actions can be taken to providing the specific service for Dovestone Gardens. 

Consultation group

Updates on construction have been provided by site managers from Ring Stones who were able to detail the progression and share some impressive drone footage to show the changes taking place. Customers have been asked what they want to be consulted on moving forward from landscaping, telecoms and telecare to community space and internal decorations of the communal areas. This response will shape when and how these sessions will be rolled out. Keep an eye out for what’s happening next and come along to get involved.  

Our next consultation group will be held on 30th May at Briercliffe Road Church, 4-5pm which will be a reflection on the consultation groups so far. To confirm your attendance, please email 

Construction is well underway for Dovestone Gardens. All piles are now installed and last month, Ring Stones installed the largest ever crane it has had on a site. Steel structures are currently being installed and brick work has started as the structure of the development starts to take shape.  

Development of the site will continue throughout May with the part ground floor installation of the lower ground to begin with, and superstructure masonry works to commence. 

Dovestone Gardens

We are hosting a Dovestone Gardens roadshow at Prairie Sports Village on 4th July. This will showcase how the project has developed over the past 12 months and guests will have the chance to speak with Burnley Leisure who will be providing taster sample dishes and an insight into their hospitality. There will also be chance to speak about the build to Ring Stones who will shares CGI videos of the scheme. Architects and Interior Designers will also be at the event. Please come along, everyone is welcome! 

Find out more about Dovestone Gardens here:


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