Get involved
Our customers are the experts
We want to work with closely with customers to ensure that they can give feedback about the services we offer, influence the decisions we make, and help us to make a real difference to people’s lives.
Our customer experience network
Being a part of our Customer Experience Network (CEN) is an opportunity to work with us to co design our services. You will always have the option to choose when you get involved and how. Our Customer Strategy aims to help our customers live their best possible lives, and by working closely with you, we want to gain a deeper understanding of customer needs.
As a CEN member, you will receive a quarterly newsletter and this will detail upcoming events to get involved. We will also from time to time contact you via your email for events you can be part of. Examples of how you’ll get involved include providing input and feedback via a digital survey, coming along to a focus group or being part of formal groups.
For more information or if you have any questions, please contact: cen@calico.org.uk
Calico Community Choice: Your Voice, Your Budget
Calico Homes is putting power in residents’ hands with Calico Community Choice which gives residents a chance to lead on projects that will benefit the community, bid for funding, and then to vote on which projects will get the go-ahead.
Funding requests can be made by individuals and new or established community groups to the Community Investment Team at Calico Homes.
If you want to be involved in this project or want any more information, please get in touch at: Customers@Calicohomes.org.uk
Useful links