Call us today:

01282 686300

Customer Survey – about your needs

Over the next few weeks, we’ll be carrying out a short survey to make sure we have the right information for our customers. This survey will be by email or by phone. To find out more click here.

If you’re struggling, please don’t suffer in silence.

We can provide support if you are having difficulty paying your rent or other household bills.

We understand that everyone is different, our Tenancy Sustainment team will take time to understand your needs and find the best options for you.

Our team can help you with

  • Housing options
  • Welfare rights
  • Personal finance
  • Life skills
  • The promotion of personal independence
If you're struggling, we can provide a range of support

Below are some additional links to external partners & services that you may find helpful.

If you’re struggling, get in touch with us:

01282 686300

contact@calico.org.uk

Managing your money

If you are struggling with debt https://www.moneyhelper.org.uk/en has a list of free debt advice services that may be able to help including –

Energy & Utilities

 

Food
Rent
Council Tax
  • Council tax support is a benefit to support people who are on a low income with your council tax bill.  You can check if you are entitled and apply visit https://burnley.gov.uk/benefits/

Other services we can help with

We’ve partnered with entitledto to provide a free benefits calculator which will help you find out what benefits you can claim.

The calculator is free to use, and the details you provide are anonymous.

We also work in partnership with Burnley Together, who can provide various support to local communities in Burnley and Padiham. Burnley Together also have, Down Town, a community shop at the heart of Burnley Town Centre.

For more information, please call our Tenancy Sustainment Team on 01282 686300.

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