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Customer Survey – about your needs

Over the next few weeks, we’ll be carrying out a short survey to make sure we have the right information for our customers. This survey will be by email or by phone. To find out more click here.

Stair lift safety

Stair lift safety

 

Installing a stair lift means you can have the flexibility to safely and easily move between the different floors of your home without the help of a carer, friend, or family member. Stair lifts only travel between 0.16-0.34mph and come with a seat belt and arm rests, offering peace of mind for you in your home. Below, we’ve outlined some stair lift safety tips and our responsibilities.

Safety advice

  • Your staircase needs to have a minimum width of 750mm in order for you to sit comfortably on the seat, as well as to allow people to safely pass in case of an emergency.
  • Ensure that nobody else is on the stairs at the same time as you, pets included.
  • Always use the seat belt and arm rests provided when using your stair lift.
  • Ensure you keep up with maintenance and servicing.

Find out more at Age Concern UK.

Our responsibilities:

  • We service stair lifts for customers, even though regulations typically only apply to stair lifts used as work equipment by employees.
  • Lifting equipment and accessories used for lifting people should undergo thorough examinations every 6 months. All other lifting equipment should have thorough examinations every 12 months.
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