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Domestic Abuse

Our values are at the centre of everything we do. We all commit to, and care about, going one step further with our customers to achieve our purpose of making a real difference to people’s lives.

That’s why we will support and advise any of our tenants who may be experiencing domestic abuse, regardless of age, gender, sexual orientation, ethnicity, disability or financial status.

Domestic abuse is defined by the Government as an incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members, regardless of gender or sexuality.

Click here to view our Domestic Abuse Policy.

It is acknowledged that whilst it is predominantly women who experience domestic abuse, this support also applies equally to men.

The abuse can encompass but is not limited to:

  • Psychological
  • Physical
  • Sexual
  • Financial
  • Emotional

Survivors rarely suffer just one type of abuse but a combination which systematically strips victims/survivors of their independence, confidence and self-direction.

Although every situation is unique, there are common factors that link the experience of an abusive relationship.

  • Destructive criticism
  • Verbal abuse
  • Pressure tactics
  • Disrespect
  • Breaking trust
  • Being jealous
  • Isolation
  • Harassment
  • Threats
  • Sexual violence
  • Physical violence
  • Denial

Facts and Figures

  • Each year 1.4 million women suffer some form of domestic abuse in England and Wales
  • Each year 700,000 men suffer some form of domestic abuse in England and Wales
  • 1 in 4 women experience domestic abuse during their lifetime
  • 2 women are killed each week in England and Wales by a current or former partner
  • 1 in 4 people identifying as Lesbian, Gay, Bisexual or Transgender experience domestic abuse during their lifetime

Experiencing domestic abuse?

We offer support — including referrals to other agencies who can arrange emergency accommodation — and general advice and guidance.


In an emergency situation, always call the police (999)

Contact us

To report domestic abuse, access support or if you have any concerns or questions, please contact us by phoning 01282 686300 (Lines are open 8am to 6pm Mon-Fri), emailing or filling in the form opposite.

*Form enquiries will be responded to within 48 hours


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