Call us today:

01282 686300

Customer Survey – about your needs

Over the next few weeks, we’ll be carrying out a short survey to make sure we have the right information for our customers. This survey will be by email or by phone. To find out more click here.

Hate Crime

Anyone can experience harassment, bullying or hate crime.

Physical or verbal abuse is harassment. If it is due to your age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation, then it is a hate crime.

It is important to tell someone if you believe that you are experiencing hate crime. We can offer you support and practical advice, and we may be able to take action against the person harassing you.

If you think you’re a victim of a hate crime, it’s important to let someone know. We’re here to provide help, advice, and potentially take steps against the person causing you harm.

Our support may include:

  • Removing hate graffiti.
  • Repairing broken windows, doors and fences.
  • Working together with other partner agencies.
  • Arranging an interpreter.
  • Contacting the local police and victim support units.
  • Putting you in touch with local groups.
  • Offering to arrange mediation.
  • Discussing other ways of helping you feel safe.

Call us on 01282 686300.

Remember that there are people like your family, friends and neighbours who may be able to help. However, if you feel you are experiencing hate crime, get in touch right away and let us know what has been happening.

Phone the police in an emergency, especially if you’ve been assaulted or threatened with violence.

The emergency telephone number is 999. The non emergency telephone number is 101.

Equality & Diversity

We have an Equality & Diversity Strategy, in which we aim to make sure everyone is treated equally regardless of their culture, religion, education or background, or whether they have a disability. We all have a responsibility to live up to its principles.

Calico staff and Board Members should provide opportunities for all, make services accessible, eliminate discrimination, and take action against people who do discriminate.

You should treat others with respect. We will take action against anyone who knowingly acts against these principles and in serious cases, we will evict people from their homes.

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