Due to the upcoming Summer bank holiday, our contact centre and reception service will be closed on Monday 30th August.
The contact centre phone lines will close at 5pm on Friday 27th August and reopen on Tuesday 31st August at 8:45am.
Our reception service at Centenary Court will be closed from 1pm on Friday 27th August and reopen on Tuesday 31st August at 9am.
If you have any emergency repairs that present a risk to the health and safety of you or your home, you can still telephone our ‘Out of Hours’ team on 01282 686300 24 hours a day, 7 days a week.
Examples of emergency repairs are:
- Severe leaks which can’t be contained
- Major electrical failure
- Exposed live electrical wires
You can still apply for housing during this period through www.b-with-us.com (make sure you register for an account first) and our customer portal is always available for you to pay rent, book in repairs and more: https://bit.ly/2xHCbYm
If you have issues with Anti-Social Behaviour, please contact the local police directly. You can find more information about ASB here: https://calicohomes.org.uk/anti-social-behaviour/
Please remember that if you, your neighbours, or loved ones are struggling, Burnley Together is here to support our community. This includes food parcels, mental health support, financial advice and more. Call 01282 686 402 or email contact@burnleytogether.org.uk. You can find out more about the services they offer here: https://burnleytogether.org.uk/