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01282 686300

Online Payments

We’re currently experiencing an issue that is preventing customers from making payments through our app. Please call us directly on 01282 686304 and our Income Team will be happy to process your payment over the phone. Alternatively, you can pay using this link. We apologise for any inconvenience caused and appreciate your patience while this is resolved.

Publications

Annual Report Cover

Annual Report

Click here to read this year’s Annual Report

Previous years:

2024  |  2023 2022  |  2021  |  2020  |  2019  |  2018  |  2017  |  2016  |  2015  |  2014  |  2013  |  2012  |  2010-11  |  2009

Corporate Plan

Through the vision and objectives set out in this plan, we have established a clear way forward, and through our values we bring to life our passion for supporting our customers to live their best lives.

Read the report

Our Environmental Strategy Report

We recognise the need to reduce our environmental impact and we want to improve our customers lives – directly in terms of the energy costs and the environment they live in but also indirectly in the longer term.

Read the report