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Customer Survey – about your needs

Over the next few weeks, we’ll be carrying out a short survey to make sure we have the right information for our customers. This survey will be by email or by phone. To find out more click here.

Latest News

Posted on February 12, 2024

Cleaning up the Griffin and Stoops Estate following your feedback

In recent months, we’ve received valuable feedback from many customers living in the Griffin and Stoops Estate concerning fly-tipping into the brook and green spaces.

Your concerns have not fallen on deaf ears, and we’re committed to taking action to address and prevent such issues happening in future.

At Calico, we understand the importance of talking to our customers and using their voices to improve our services. Your feedback is a huge part of how we plan to create a thriving community together.

As a result, we are excited to share our plans for addressing the recent challenges faced by the Griffin and Stoops Estate.

Collaborative clean-up effort

Our Grounds Maintenance Team is teaming up with Burnley Council to start a clean-up of the affected areas. This joint effort aims not only to fix the problem of fly-tipping, but also to restore the natural beauty of the brook and green spaces. Our dedicated team will be working tirelessly to clear the area, ensuring that it becomes a clean and enjoyable space for everyone in the community.

Preventive measures for a sustainable future

Beyond the immediate clean-up, we’re looking at the steps we can take together to stop fly tipping happening again. By working closely with Burnley Council, we’re looking at ways to stop illegal waste disposal in the long term.

Your voice, our guide

We want to say a huge thank you to the customers who shared their concerns. Your voices are essential in shaping our services and creating a community where everyone can take pride in their surroundings. We believe your feedback can help us create a place where everyone is proud to live.

Looking to the future, we hope that you continue sharing your thoughts and suggestions with us. Your suggestions and feedback are invaluable, and we’re committed to using your feedback to improve daily life on the Griffin and Stoops Estate.

Thank you for all of your feedback so far. Together, we can create positive change and build a place we’re all proud to call home.

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