Investment works
We’re working hard to make sure homes stay warm and safe for the future.
To do this, we’re spending more than £25 million over the next 5 years on our planned works to make homes better. The planned investment works will target areas identified by customers in a survey of over 1250 tenants.
What are investment works?
Investment work is more like upgrading your home before things start to wear out or break. We plan these in advance to keep everything running smoothly. We carry out inspections on your home so that we’re checking and updating things before any problems arise, ensuring everything is safe and works well for a longer time.
What does our investment work include?
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- Guttering and fascia boards
- Building and external works
- Improving energy efficiency
- Kitchens
- Bathrooms
- Treatment for damp, mould and condensation
- Roofing
- Windows & doors
What is the difference between investment work, and repairs & maintenance?
The difference between the two is pretty easy: Responsive repairs means fixing things when they go wrong, whilst investment work prevents problems before they happen, keeping everything in tip-top shape for the future.
What We're Doing to Improve Your Home
We’re investing in your home to make it safer, warmer, and more comfortable. Over the next 12 months, we’ll be carrying out a range of improvement works across our properties. These may include:
- New kitchens and bathrooms
- Window and door replacements
- Roofing and structural repairs
- Upgrades to heating systems
- Electrical rewiring and safety checks
- Energy efficiency improvements, such as insulation and ventilation
We know how important it is to feel safe and secure in your home. That’s why we’re focusing on the things that matter most to you—like keeping your home warm, reducing energy bills, and making sure everything works as it should.
We are prioritisng those homes which moast need the works carrying out and you’ll be contacted directly if your home is due to receive any of these improvements.
We’ll explain what’s happening, when, and how we’ll support you throughout the process.
We’re also continuing to work on fixing damp, mould and condensation issues.
We’re committed to being open and honest about the work we do. If something isn’t right, we want to hear from you so we can put it right.